The information we collect and how we use it
When you register for our services we need to know some of your private information, such as your name, postal address, e-mail address, telephone number, date of birth and Moneybookers account number.
We gather this information to allow us to process your registration and process any transactions you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with the services, statements of your account and to communicate with you on any matter relating to the conduct of your account in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer agencies for research and analysis purposes so that we can monitor and improve the website and services we provide. We or our agents and sub-contractors may contact you by post or e-mail to ask you for your feedback and comments on our website and services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. You will always be given the choice at the time of submission to opt out of or opt in to the use of your information for this purpose. If you later decide that you would rather not receive this information, please send an email to email@example.com asking to be removed from the advertising distribution list.
We may also want to provide you with related information from third parties we think may be of interest to you. You will always be given the choice at the time of submission to opt in if you would like your information to be used for this purpose. If you later decide you would rather not receive this information, please send an email to firstname.lastname@example.org asking to be removed from the Third Party advertising distribution list.
Cookies enable our system to recognise you when you visit our website again, improve our service to you and allow us to provide you with information, products or services that you request from us or that we feel may be of interest to you. Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This information can be used to enhance the content of our website and make your use of it easier. If you wish to reject our cookie, you can configure your browser to do so, however, you may be unable to access certain parts of our website
How we protect your information
The internet is not a secure medium. However, we have put in place various security procedures in order to prevent unauthorised access, to maintain data accuracy and to ensure the correct use of information, including the use of secure passwords, firewall technology, restricted access to certain parts of the website and browser certification technology
Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Updating your details
If any of the information that you have provided to use changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an email to email@example.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Data Protection Act 1998 (“the Act”) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding you data and its use as set out in this policy, However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
How to contact us